An order management system (OMS) is an integrated technological system that enables organizations to process inventory orders from sales receipt through delivery completion.
It consolidates order information across all sales platforms to support end-to-end visibility into order status throughout the order-to-cash operation.
An OMS helps retailers oversee the full order process efficiently, from order management system the point a purchaser submits an order order management system to its complete processing and possible return.
It automates inventory management by furnishing up-to-date reporting on stock availability and order details, empowering businesses to improve their supply chain processes and boost shopper retention.
An effective OMS unifies with other corporate systems like ecommerce platforms, inventory management systems, ERP software, and transportation carriers to support a seamless order fulfillment ecosystem from initiation to order management system oms finish.